{"id":6327,"date":"2026-02-21T12:02:16","date_gmt":"2026-02-21T12:02:16","guid":{"rendered":"https:\/\/zenovocare.com\/medicare\/?page_id=6327"},"modified":"2026-02-23T09:22:21","modified_gmt":"2026-02-23T09:22:21","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/zenovocare.com\/medicare\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t
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<\/main>
1. Order Cancellation<\/h5>
  • Orders can be cancelled\u00a0within 12 hours<\/strong>\u00a0of purchase or before dispatch.<\/li>
  • Once shipped, orders cannot be cancelled.<\/li><\/ul>
    2. Return & Replacement<\/h5>

    Due to the nature of medical products, returns are accepted\u00a0only<\/strong>\u00a0if:<\/p>

    • The delivered item is damaged<\/li>
    • The product is defective or not functioning<\/li>
    • You received the wrong item<\/li><\/ul>

      Replacement will be provided after inspection.<\/strong><\/p>

      3. Conditions for Returns<\/h5>
      • Product must be unused and in original packaging.<\/li>
      • Report issues within\u00a048 hours<\/strong>\u00a0of delivery with photos\/video.<\/li><\/ul>
        4. Refunds<\/h5>
        • Refunds are issued to the original payment method.<\/li>
        • Processing time:\u00a05\u20137 business days<\/strong>\u00a0after approval.<\/li><\/ul>
          5. Non-Returnable Items<\/h5>
          • Used products<\/li>
          • Opened sterile items<\/li>
          • Customized or special-order equipment<\/li><\/ul><\/div><\/div><\/div><\/div>
            \u00a0<\/div><\/div>
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            1. Order Cancellation Orders can be cancelled\u00a0within 12 hours\u00a0of purchase or before dispatch. Once shipped, orders cannot be cancelled. 2. Return & Replacement Due to the nature of medical products, returns are accepted\u00a0only\u00a0if: The delivered item is damaged The product is defective or not functioning You received the wrong item Replacement will be provided after […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6327","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/pages\/6327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/comments?post=6327"}],"version-history":[{"count":6,"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/pages\/6327\/revisions"}],"predecessor-version":[{"id":6340,"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/pages\/6327\/revisions\/6340"}],"wp:attachment":[{"href":"https:\/\/zenovocare.com\/medicare\/wp-json\/wp\/v2\/media?parent=6327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}